Frequently Asked Questions

How do I join the Catcraft Discord Server?
Click on the invitation link below to be directed to our discord server.


Bug Reports
If you notice a bug or glitch that requires the immediate attention of senior staff, please contact us at [email protected] or through a ticket at #staff-help on the discord server.

Purchase Support
If you have any purchase related queries, please do not hesitate to contact support at [email protected]

General Questions
If you have any minor issues or concerns, feel free to let any active staff member on the server know, or contact us by creating a ticket a #staff-help

Player Reports
If you notice a player breaking the server rules, please contact staff by creating a ticket at #staff-help on our discord server.

Ban Appeals
All ban appeals may be made here


Minecraft Server FAQ

What is the server ip?

How do I get more claim blocks?
All players receive 100 claiming blocks per hour of active playing on the server.

I forgot to /sethome my house!
If you had claimed the land around your house, you may do /claimlist to see the coordinates of your house. If you forgot to claim your land, you may create a ticket at #staff-help on the discord server, and a staff member will do their best to find your home.

How do I remove a sethome?
Type /delhome (home) to remove a home that you previously set.

Am I allowed to loot/grief if the place is unclaimed?
No. Any form of griefing/looting/stealing is against the server rules. Abandoned claims may only be removed by staff. Contact staff if you have any questions in the channel #staff-help on discord.

I have not received my discord ranks role yet
Please contact us at [email protected] and we will allocate your role as soon as possible. We apologize in advance for the inconveniences caused.

Are there custom enchantments on the server?
No, there are no custom enchantments.

Can you mine spawners?
Yes. All players are able to mine zombie spawners. All vanilla spawners, except for silverfish, can be mined. Please see the server ranks on the store, for more information regarding spawners depending on server rank.

How do I create a clan?
For a list of commands available for clans, type /clan in-game. Check out the server features section to learn more about clans on catcraft.

How do I get a server rank?
Server ranks can only be brought on the official Catcraft store.